GAP Marketing

JOB IDENTIFICATION
Job Title : Head of Operations
Reports to: Managing Director
Subordinates: Field Marketing Manager, Project Mangers,Operations Executives

MAIN PURPOSE OF THE JOB
To ensure excellence in execution for all clients projects to ensure achievement of set targets through effective planning and to ensure smooth running of office and administrative operations.

PRINCIPAL RESPONSIBILITIES

Costing for all clients projects and getting approvals
Developing execution manuals for all projects and obtaining both internal and clients’ approvals
Following up on cost approvals, LPOs and contracts from clients
Preparing operational budgets for each project and a budget tracker
Preparing clients reports for projects and ensuring their accuracy and timeliness
Sourcing and acquiring 3rd parties on a need basis following the Company procedures
Securing all necessary government approvals and licences/Certificates on a need basis
Proactively managing relationships with key partners in the trade, government authorities and clients representatives
Overall logistical support and coordination of clients projects
Managing office security
Managing office stationery and utilities
Managing the administrative staff e.g. the front office coordinators and office assistants

PERSON SPECIFICATION

Criteria	Essential	Desirable
Education Qualification and Training	Bachelor’s Degree in social sciences Professional qualification in marketing preferably CIM Professional qualifications in Projects management Proficiency in computers
Knowledge and Skills	Negotiation skills Relationship management skills Projects management skills Good analytical skills Excellent interpersonal skills Team building Good organisation Good communication skills Good computer skills
Experience	At least 5 years’ experience in a marketing agency or trade marketing department of a large FMCG company.	Research interpretation and translation into trade and consumer insights
Personal Attributes	Honesty Integrity Reliability Results oriented Transparency Meticulous Problem solving ability Sociability Ability to think on feet Pro-activity and confidence Good personal drive Mature and flexible Attention to detail Resilience
Judgement and Mental demands	Highly creative and innovative Ability to manage crisis
Physical demands and work environment	Ability to work long hours and to withstand pressure Travelling out of the country and out of town